BIDDING

    BY BIDDING ON AND/OR PURCHASING grandcentralrail ITEMS
    YOU AGREE TO THE TERMS & CONDITIONS BELOW

    IMPORTANT INFORMATION - PLEASE READ TO AVOID DELAYS

     

    PAYMENT

    IMPORTANT: Do NOT create your own postage amounts, this will confuse all of us and delay the shipment of your item/s.
     

    Australian Customers:
    If you have purchased multiple items and discounted combined postage is applicable to the auction,
    WAIT
    until you receive the combined invoice before checking your items out and paying.

    Bank Deposit (payee details supplied at checkout/invoice)
    Money Order (payee details supplied at checkout/invoice)
    Bank Cheque (payee details supplied at checkout/invoice)
    Personal Cheque (payee details supplied at checkout/invoice)
    PayPal (
    REGISTRATION/INSURANCE MANDATORY) You must select this option
    COD is NOT accepted.


    Bounced Cheques
    - If your cheque fails to clear into our account you are obligated to pay ALL the bank fees associated with this cheque.
    This could be as much as $50.00aud. If you fail to pay these fees your name, address, phone number and any personal details we
    have collected about you via eBay will be automatically forwarded to CRA without delay!

    International Customers:
    Your invoice will be created manually with appropriate postage, handling & associated charges applied within 12 hours
    If you intend to pay using PayPal, which most International customers do, read below as this MUST be applied to all invoices
    BEFORE
    payment is made otherwise your item/s will be delayed in shipping.

    If you have purchased multiple items and discounted combined postage is applicable to the auction,
    WAIT
    until you receive the combined invoice before checking your items out and paying.


    Postal Money Order + 5%* (payee details supplied at checkout/invoice)
    Bank Cheque + 5%* (payee details supplied at checkout/invoice)
    Personal Cheque + 5%* (payee details supplied at checkout/invoice)
    Bank Deposit + $22.00** (payee details supplied at checkout/invoice)

    PayPal (
    INSURANCE MANDATORY) - Australia Post Insurance is MANDATORY - You must select this option
    Please be advised the above PayPal insurance charge is NOT your postage charge & is in accordance with PayPal policies

    Bounced Cheques - If your cheque fails to clear into our account you are obligated to pay ALL the bank fees associated with this cheque.
    This could be as much as $50.00aud. If you fail to pay these fees your name, address, phone number and any personal details we
    have collected about you via eBay will be automatically forwarded to CRA without delay!


    (*% international currency conversion fee charged to our bank account)
    (**$22.00 international transfer fee charged to our bank account)

     

    PAYPAL PAYMENT
    INSURANCE must be included with ALL PayPal payments

    Australian Customers:
    Please be advised that your payment must include
    Registration/Insurance:
    Select the registered option, or contact us sales@grandcentralrail.net if uncertain.
     

    International Customers:
    Please be advised that your payment must include
    Insurance:
    Select the insured option, or contact us sales@grandcentralrail.net if uncertain.
    add $2.50AUD

    What if I want 100% Insurance Coverage?

    Simply email us sales@grandcentralrail.net and request full insurance to be applied to your purchase/s.
    We will update your invoice usually within 12 hours.

    Do I have another payment option?
    Certainly, GCR accepts the following International payments:
    Postal Money Order + 5%*
    Bank Cheque + 5%*
    Personal Cheque + 5%*
    Bank Deposit + $22.00**
    (*% international currency conversion fee charged to our bank account)
    (**$22.00 international transfer fee charged to our bank account)

    Will I receive my item/s if Insurance is not paid?
    Most likely NO.  To ensure a smooth transaction, buyers should wait for the final invoice showing the applied Insurance charge.
    This will be added into the Seller discounts (-) or charges (+) section of the eBay invoice usually within 12 hours of auction completion.

     

    SHIPPING

    Australian Customers:
    Australia postage rates quoted are Australia Wide regardless of state or postcode.
    Postage rates are made up of postage price, packing materials, local handling & other associated fees.
    (There are many fees to pay when selling online).  If you want BULK eBay pricing, email us sales@grandcentralrail.net ask us how you can SAVE)

    NO
    pickup unless otherwise stated within the listing
    .
    When we have successfully processed your payment we will post your item/s within 10 days (generally earlier).
     

    International Customers:
    International
    postage rates quoted are based on your eBay account registered state and/or country.
    Postage rates are made up of postage price, packing materials, local handling & other associated fees.
    (There are many fees to pay when selling online). If you want BULK eBay pricing, email us
    sales@grandcentralrail.net ask us how you can SAVE)
    When we have successfully processed your payment we will post your item/s within 10 days (generally earlier).


    ALL Customers:
    Posting WILL be delayed for the following reasons:
    ~User ID NOT correctly supplied.
    ~Item # NOT correctly supplied.
    ~Incorrect bank account details.
    ~Failure to supply postal address or missing postal address fields.
    ~Payments incorrect ie; PayPal payment compliance, Payee name incorrect ie:GrandCentralRail is NOT
    accepted.

     

    TERMS OF SALE

    To claim for damages or loss, your item/s MUST have registration & insurance PAID for at time of payment/posting.
    NO
    claims will be considered if you change your mind or the item is not what you expected, our listings indicate EXACTLY
    what you are bidding on.
    ALL
    claims will ONLY be considered within 7 days of you receiving your item/s.

    You MUST contact our support team
    immediately to initiate a claim:
    sales@grandcentralrail.net

     

    ABOUT US

    GrandCentralRail has been a major online supplier of model railway products in Australia & throughout the world for 5 years.
    With 16,000+ eBay sales and a strong customer base we pride ourselves in delivering quality product & fair pricing to the modeling public.
    With your continued support, we will always be on hand to assist you with your model railway & hobby purchases and technical questions.

     

    CONTACT US

    If you require HELP or SUPPORT with presales or aftersales?
    Need to contact us?
    sales@grandcentralrail.net

    PayPal payments:
       sales@grandcentralrail.net (
    +REGISTRATION/INSURANCE)
    Looking for BULK eBay buys? eMail us today.

    One of our grandcentralrail
    team will respond to your question/concern usually within 12 hours.